PayXpert - User documentation
My transactions
Here are answers to the most commonly asked questions about transactions in the Backoffice.
- How long does it take for an order to be processed?
- How do I check the status of a transaction?
- Do customers automatically receive a message confirming their order?
- Whose name will appear in my customers’ bank account statements?
- How can I cancel or refund an order after it’s been placed?
- Can I give a partial refund to my customer?
- Where can I find my transaction history?
- How can I create a periodic subscription?
- Can I perform a partial capture on a transaction?
- What is "pay by link" and how do I use it?
- A shopper did not receive a refund after a ‘Canceled’ or ‘Expired’ 'Authorization' transaction. Why not?
- Error 056 - Card not in authorizer's database
- What does decline code 051 – “ Insufficient funds” mean?