PayXpert - User documentation

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Log into our Backoffice and contact your Account Manager via the Support section. In your message, provide your new bank account number. Once the ticket is created, add as an attachment any official document emitted by your bank confirming the new bank account details. Please note that only bank accounts related to companies and not individuals are permitted.

In the meantime, please, make sure your old bank account is still able to receive payments.

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