Note the following Netowrk Requirements:
Minimum Internet Speed recommendation of 5Mbps.
Most standard consumer or business firewalls permit incoming/outgoing traffic as a default, in this case no changes are required and the steps below will just work. If you have a managed firewall or enterprise firewall you need to ensure specific ports at the bottom of this page are enabled for inbound/outbound traffic.
Firewall Port Information
Proper firewall configuration is crucial for ensuring smooth transaction processing.
In this section, we provide all the necessary details to help you configure your firewalls while reducing communication errors between your network infrastructure and our payment platform.
Please note that this document assumes you have a basic understanding of configuring firewalls, routers, or other devices used to manage traffic on your network.
The table below outlines the destination ports that need to be open to enable communication between the merchant’s network and our payment gateways.
Usage | Required/Optional? | Flow from the merchants system’s perspective (Incomming/Outgoing) | Source | Destination URL/IP | Protocol/Port | |
|---|---|---|---|---|---|---|
| 1 | PayXpress EMV Backend
| Required | Anne-Claire Femia Incoming/Outgoing? | Anne-Claire Femia | ||
| 2 | PayXpress APM Backend
| Optional if PayXpress APM is deployed for POS. | Anne-Claire Femia Incoming/Outgoing? | |||
| 3 | Remote Crash & Logs
| Required | Anne-Claire Femia Incoming/Outgoing? | |||
| 4 | PayXpress Backoffice - Central
| Only for PC, not for POS Devices. | Outgoing | Merchant system(s) IP address(es) | *.central.payxpert.com | TCP 443 (HTTPS) |
| 5 | SUNMI - TMS/MDM
| Only for SUNMI Devices | Juan BARRAZA Incoming/Outgoing? | |||
| 6 | AnyDesk
| Optional if needed | Artavazd Osipyan Incoming/Outgoing? |
Important: All merchant systems communicating with our payment gateways must be able to resolve the public hostname.
Testing to confirm the ports are open
Run the following tests from Windows command prompt or Mac/Unix terminal to confirm these ports are open.
-- Command to execute per usage in the table above. curl -vLI telnet://central.payxpert.com:443 -- You should see this response: * Host central.payxpert.com:443 was resolved. Trying 45.60.243.139:443... Connected to central.payxpert.com (45.60.243.139) port 443 -- (note: the IP address may be different)