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Minimum Internet Speed recommendation of 5Mbps.
Most standard consumer or business firewalls permit incoming/outgoing traffic as a default, in this case no changes are required and the steps below will just work. If you have a managed firewall or enterprise firewall you need to ensure specific ports at the bottom of this page are enabled for inbound/outbound traffic.
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The table below outlines the destination ports that need to be open to enable communication between the merchant’s network and our payment gateways.
Usage | Required/Optional? | Flow from the merchants system’s perspective (Incomming/Outgoing) | Source | Destination URL/IP | Domain Name | Protocol/Port | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | PayXpress EMV Backend
| Required | Anne-Claire Femia Incoming/Outgoing? | Anne-Claire Femia https://api-pos-default-v4.payxpert.com/ https://api-prox-default-v4.payxpert.com/ | TCP 443 (HTTPS)? | |||||||||
| 2 | PayXpress APM Backend
| Optional if PayXpress APM is deployed for POS. | Anne-Claire Femia Incoming/Outgoing? | TCP 443 (HTTPS) | ||||||||||
| 3 | Remote Crash & Logs
| Required | Anne-Claire Femia Incoming/Outgoing? | TCP 443 (HTTPS) | ||||||||||
| 4 | PayXpress Backoffice - Central
| Only for PC, not for POS Devices. | Outgoing | Merchant system(s) IP address(es) | *.central.payxpert.com | TCP 443 (HTTPS) | ||||||||
| 5 | SUNMI - TMS/MDM
| Only for SUNMI Devices | Juan BARRAZA Incoming/Outgoing? | 6 | AnyDesk
| Optional if needed | Artavazd Osipyan Incoming/Outgoing? | Artavazd Osipyan api.eu.sunmi.com | TCP 443 (HTTPS) | |||||
| 6 | SUNMI - Security
| Only for SUNMI Devices | TCP 443 (HTTPS) | |||||||||||
| 7 | SUNMI - NTP Services | Only for SUNMI Devices | pool.ntp.org | NTP / 123 | ||||||||||
| 8 | SUNMI - Certificate Transparency Service | Only for SUNMI Devices | TCP 443 (HTTPS) | |||||||||||
| 9 | SUNMI - Network Connectivity Detection Service | Only for SUNMI Devices | HTTPS (443) HTTP (80) |
| Info |
|---|
Important: All merchant systems communicating with our payment gateways must be able to resolve the public hostname. |
Testing to confirm the ports are open
Run the following tests from Windows command prompt or Mac/Unix terminal to confirm these ports are open.
| Code Block |
|---|
-- Command to execute per usage in the table above.
curl -vLI telnet://central.payxpert.com:443
-- You should see this response:
* Host central.payxpert.com:443 was resolved.
Trying 45.60.243.139:443...
Connected to central.payxpert.com (45.60.243.139) port 443
-- (note: the IP address may be different) |