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  1. Press and hold the power button on the side of your device until the screen of your device goes dark.

  2. Then tap the “Turn off” / “Restart” button. This should safely turn off / restart your deviceMantenga presionado el botón de encendido en el costado de su dispositivo hasta que la pantalla se oscurezca.

  3. Luego, presione el botón “Apagar” o “Reiniciar”. Esto debería apagar o reiniciar su dispositivo de manera segura.