If your customer chooses not to print a receipt and then changes his or her mind, it is super easy to print it from the app. Fetching a copy of your last merchant ticket is easy as well.
Re-printing a ticket is a bit different depending on which PayXpress app you are using.
PayXpress
To duplicate the last customer receipt, open PayXpress and tap the Options “···” button. Select “Customer copy”.
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The machine prints the ticket. You can give it to the customer.
To duplicate the merchant copy of the last operation, select “Merchant copy” instead:
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PayXpress+
Duplicating the last receipt in PayXpress+ is easy thanks to the shortcut button.
To print a copy of the last customer ticket, open PayXpress+ and tap the “Print a copy of last ticket” button. Select “Customer ticket”:
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The machine prints the ticket. You can give it to the customer.
To duplicate the merchant copy of the last operation, select “Merchant ticket” instead:
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The terminal will print the last successful or unsuccessful transaction.
You can re-print the customer and/or merchant copy of the ticket for the last transaction.
On the terminal’s home screen, tap the PayXpress
icon to start the re-print.
By default, the debit screen is shown. But you want to re-print a ticket, so tap the Options
button, then choose which ticket you want to re-print:
Client: tap this option to re-print a copy for your shopper
Merchant: tap this option to re-print a copy for yourself
The machine prints the ticket:
If you have re-printed a customer copy, you can now give it to your customer.