If your customer chooses not to print a receipt and then changes his or her mind, it is super easy to print it from the app. Fetching a copy of your last merchant ticket is easy as well.

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The terminal will print the last successful or unsuccessful transaction.

The terminal will print the last successful or unsuccessful transaction.

You can re-print the customer and/or merchant copy of the ticket for the last transaction.

  1. On the terminal’s home screen, tap the PayXpress (blue star) icon to start the re-print.

    debit1.png

     

  2. By default, the debit screen is shown. But you want to re-print a ticket, so tap the Options (blue star) button, then choose which ticket you want to re-print:

    duplicata1.png

    1. Print customer copy: tap this option to re-print a copy for your shopper

    2. Print merchant copy: tap this option to re-print a copy for yourself

  3. The machine prints the ticket:

    cancellation_6.png

If you have re-printed a customer copy, you can now give it to your customer.