PayXpert offers a central multi-channel and multi-store platform dedicated to transaction management. The Backoffice, integrated fully with our payment gateway, offers a multitude of features allowing merchants to efficiently manage their financial operations and their commercial activity.

Multi-store settings

Thanks to this feature, merchants can open several merchant sites/stores if they wish, under the same account. This flexibility allows merchants to manage several aspects of their activity separately, without interfering with each other.

Multi-bank / Multi-Acquirer

The PayXpress solution offers a variety of payment terminals compatible with traditional cards such as CB, Visa and Mastercard, and with different acquirers, including Société Générale, BNP Paribas, and La Banque Postale/Ezyness.

Certified FRV6 on the French market, PayXpress also offers the flexibility to connect the payment terminal to the bank of your choice.

In addition, thanks to its PayXpert Spain payment institution license, it allows the acquisition of alternative payment methods such as WeChat Pay and Alipay.

Thus, each of our merchants benefit from total freedom in the choice of their banks and acquirers for each of their managed sites, offering remarkable flexibility and adaptability to your specific payment needs.

Remote activation of payment methods

The addition/deployment of a new payment method does not require any physical intervention but is carried out remotely via the centralized platform. This operation can be carried out in a synchronized manner on all terminals in your fleet, thus offering a homogeneous and fluid experience for you and your customers.

The activation of new payment methods is only carried out by PayXpert teams in order to prevent any errors/issues on the part of the merchant or the maintainer.

Payment options available for a terminal; https://payxpert-docs.atlassian.net/wiki/spaces/docs/pages/1180762114.

Dashboard and Reporting

PayXpert has developed a sophisticated Business Intelligence tool to provide users with consolidated views of the activity of their businesses. This dashboard provides access to detailed statistics on overall turnover, activity, conversion rates, and much more, thus offering merchants a clear and in-depth vision of their commercial performance.

When you connects to this portal, you have a synthetic view of your activity (distribution of customers by country, by day, evolution of the volume of transactions).

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Advanced dashboard

See https://payxpert-docs.atlassian.net/wiki/spaces/docs/pages/637962974 for more info.

Transaction History

The platform allows merchants to consult the history of their transactions, regardless of the payment method used. Thanks to an omnichannel and multi-store view, merchants can access this data in a centralized and secure manner. It should be noted that card numbers are never displayed in clear text in these records, being systematically tokenized to guarantee the security of transactions.

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Latest transactions performed on a website or company

To learn more about viewing transactions in the Back office interface, see https://payxpert-docs.atlassian.net/wiki/spaces/docs/pages/637961101.

Remote in-store refunds and tickets

Whether you’re in-store or at the computer, if a customer needs a refund, you can do it from the centralized platform just after accessing the transaction. Your refund and your original transaction will be associated when viewing one or the other.

You can also access the ticket “printout” from the terminal even if it was never printed.

Remote collection (remittance)

Thanks to our centralized transaction management, you no longer need to go around to all your POS terminals to collect remote collection tickets or launch manual remote collection calls. This centralized management allows you to monitor and manage all your transactions from the PayXpert Backoffice. All payment data is automatically recorded and synchronized in real time there, thus eliminating the need to manually collect payment remittance tickets from each terminal.

As a result, no remote collection tickets can be printed on the POS device, but you can see the collected transactions in the Backoffice:

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For more information, see https://payxpert-docs.atlassian.net/wiki/spaces/docs/pages/1238630401.