What happens if I lose my network connection?

Offline/Degraded Mode allows you to collect payments without a network connection.

To enable this feature, contact your Support team. Transactions are stored locally on the device and must be synchronized once the connection is restored.

Note:

• Offline transactions are not guaranteed

• CB, Mastercard and Visa cards are accepted but only in Contact form (with the chip)

• Prepaid cards (such as those from neobanks) and cards requiring systematic authorization are declined in offline mode.

• Apple Pay and other e-wallets are not compatible with this mode.

For more info on this feature, see Offline mode.