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Yes. If a “fraud” has resulted in a chargeback, and you have proof that the entire process was legitimate (if you can confirm that the person who made the purchase was the cardholder and that the service was provided correctly), then you may have a chance of recovering the chargeback (transaction) amount. The outcome of the dispute will depend on the bank: some are stricter than others.

Related articles

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Blacklists

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Requests for information

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Disputes

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Chargebacks

How to blacklist a transaction

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