...
To blacklist any of this shopper’s data:
Go to the Blacklist tab.
Click the Add an entity
button.
In the window that appears, tick the properties of that transaction that you would like to blacklist:
Click the Add button. If this email, IP address or credit card number is detected in a future transaction, we will not let it go through. It will show up in the system with status “declined”:
The return code will correspond to the element you have blacklisted: 500 - Card is blocked; 501 - Customer E-mail is blocked; 502 - Customer IP is blocked:
| Info |
|---|
Note that transaction details are blacklisted per Originator. (These details will not be blacklisted for any other of your Originators, if you have more than one.) |
It is not possible to blacklist a customer’s IP address if it is not known. Furthermore, blacklisting a public IP address will cause false positives. We therefore recommend only blocking that customer’s credit card number and email.
Related articles
...